Returns & refunds

Everybody may change their mind.

DANIELEWORKS, we understand it so, we have a very simple return policy to it.

Just return the unused item in their original packaging with a valid proof of purchase within 100 days of when you purchased or received it. We'll offer an exchange (store returns only) or a full refund.

Please take noted, The refunds will be issued in the same method of payment as the original payment. The purchase made with a credit card, The original card must be declare at the time of reutrn.

Our return policy does not apply to products damaged after leaving our store and damaged items resulting from misuse, abuse and accident from using.

How can I return it?

For Thailand order

In store

Online and store purchased can be can be to returned to any Thailand store, excluding our kiosk in department stores for an exchange or a full refund. Please don't forget to take along your valid proof of purchase or parcel summary.

By post

Complete the returns form and enclose with your parcel. Simply return your item(s) using your local postal service; you'll need to pay the postage. And send in the original packaging to:
DANIELEWORKS - Return Department
DANIELEWORKS ltd.
321 Moo 9, Chomphu
Mueang Lampang, Lampang
52100 Thailand.
We recommend you get proof of posting for peace of mind.

For International order

In store

International items ordered from Thaitrade.com and Ebay can be to returned to any Thailand store, excluding our kiosk in department stores. You'll need to take along your parcel summary.

By post

Simply return your item(s) using your local postal service; you'll need to pay the postage. Please complete the returns form, mark your parcel "returned goods" (or it may get held up at customs and cause your refunded to be delayed) and send in the original packaging to:
DANIELEWORKS - Return Department
DANIELEWORKS ltd.
321 Moo 9, Chomphu
Mueang Lampang, Lampang
52100 Thailand.
We recommend you get proof of posting for peace of mind.